Shipping overview

• We ship Fusion chocolate bars and related products to approved locations.
• We process orders after payment confirmation.
• We pack all orders discreetly.

Processing time
• Order processing takes 1 to 2 business days.
• Orders placed on weekends move to the next business day.

Shipping time
• Local delivery takes 2 to 5 business days.
• International delivery takes 5 to 10 business days.
• Delivery time depends on destination and carrier.

Shipping carriers
• We use trusted courier services.
• Tracking details are sent after dispatch.

Shipping cost
• Shipping fees appear at checkout.
• Fees depend on location and order size.

Tracking orders
• We send a tracking number by email or WhatsApp.
• Tracking updates show shipment progress until delivery.

Delivery address
• Buyers must enter a correct and complete address.
• We do not reroute packages after dispatch.

Failed delivery
• Couriers attempt delivery based on their policy.
• Returned packages due to wrong address may require a reshipping fee.

Discreet packaging
• Packages show no product names or branding.
• We protect buyer privacy at all stages.

Customs and regulations
• Buyers hold responsibility for local import rules.
• Customs delays stay outside our control.

Lost or delayed shipments
• Contact us within 48 hours after expected delivery date.
• We work with the courier to resolve the issue.

Contact
• For shipping questions, contact us through the website contact page or WhatsApp.